Legal
Terms of service
The agreement between you and the shop for website use and vehicle service.
Last updated: [DATE]
Using this site and portal
You agree to provide accurate information, keep your login credentials confidential, and use the portal only for managing your own vehicles and service.
Appointments
Online requests are requests, not confirmations. An advisor confirms date, time and scope. [ADD CANCELLATION / NO-SHOW POLICY.]
Estimates and authorization
Estimates are based on the information available at the time and may change if additional faults are found. No additional work is performed without your authorization. Approvals recorded in the portal constitute written authorization.
Payment
Payment is due at pickup unless other arrangements are made in writing. [ADD LATE FEES AND STORAGE FEE TERMS.]
Warranty
[ADD WARRANTY TERMS, EXCLUSIONS AND CLAIM PROCESS.]
Limitation of liability
[ADD LIMITATION OF LIABILITY LANGUAGE REVIEWED BY COUNSEL, INCLUDING PERSONAL PROPERTY LEFT IN VEHICLES.]
Governing law
These terms are governed by the laws of [STATE / JURISDICTION].
Contact
Questions about these terms: [EMAIL ADDRESS] or [PHONE NUMBER].
This page is a starting template, not legal advice. Have counsel review and replace the bracketed placeholders before publishing.